Category: Finding Your Answers

By Jean-Marc Claes Training Leadership, Divemasters or Assistant Instructors? Is that something you offer in your dive centre?   Do you offer it as a course or an internship?   … Read More

By Bill Doran Part One – The path to customer service and profit.   What is a shop service report? How many of us have one? How many of us … Read More

By Bill Doran In this article, we will look at business ideas with a twist! Often, customers ask us to service their equipment, which makes so much sense. Tanks? Everyone … Read More

By Bill Doran   We live in an era where there are so many ways to communicate with each other. It can be quite daunting. Often, people feel it is … Read More

By Ryan Vickers I have had the pleasure of knowing the editor of this magazine for a long while, and we have had many chats about various things about diving … Read More

By Bill Doran   How did you make out last month? Did you download the spreadsheet, customize it and figure out what a course costs you to run?   Shocking! … Read More

By Bill Doran   Looking at other businesses as well as your own!   What is it that people want/like and do not like? In this article, we will take … Read More

By Bill Doran What is your time worth? Part two.   Last month, we looked at the value of your time. What is it worth? This month, perhaps we can … Read More